Privacy Policy

Introduction

At DuetBoard, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using DuetBoard, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

Personal Information

When you create an account, we collect:

• Name and email address
• Profile photo (optional)
• Phone number (for account verification)
• Date of birth (to verify age eligibility)
• Relationship status and partner connection information

User Content

We collect content you create and share on DuetBoard:

• Photos and images uploaded to memory journals
• Journal entries and notes about dates
• Date ratings and preferences
• Swipe history and matches
• Budget and planning information

Usage Information

We automatically collect certain information about your device and how you interact with our Service:

• Device information (model, operating system, unique identifiers)
• Log data (IP address, browser type, access times)
• App usage data (features used, time spent, interactions)
• Location data (with your permission, for location-based date suggestions)

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service: Enable core features like swiping, matching, planning, and memory storage
• Personalize your experience: Curate date ideas based on your preferences and location
• Improve our Service: Analyze usage patterns to enhance features and user experience
• Communicate with you: Send notifications, updates, and respond to your inquiries
• Process payments: Handle subscription billing and payment processing
• Ensure security: Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations: Meet regulatory requirements and enforce our Terms of Service

3. Information Sharing and Disclosure

With Your Partner

DuetBoard is designed for couples to share experiences. When you connect with your partner, you both can view:

• Matched date ideas
• Planned dates and schedules
• Shared memory journals and photos
• Budget and planning notes

With Third-Party Service Providers

We may share your information with trusted third parties who help us operate our Service:

• Cloud storage providers (for photos and data)
• Payment processors (for subscription billing)
• Analytics services (to understand app usage)
• Customer support tools

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of DuetBoard, our users, or others.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and password protection
• Regular security audits and updates
• Limited employee access to personal data
• Secure cloud infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. You can request deletion of your account and data at any time through the app settings.

After account deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of how we process your data

To exercise these rights, please contact us at contact@duetboard.com.

7. Children's Privacy

DuetBoard is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our Service
• Improve app performance and user experience
• Deliver personalized content

You can control cookie preferences through your device settings, though some features may not function properly if cookies are disabled.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights